Terms and Conditions

TERMS AND CONDITIONS OF USE – QuickGrowth 

Version 1.1 Effective from June 12, 2025 

• IDENTIFICATION OF THE HOLDER

• Owner/Operator: IXL Center, Inc. 
• Legal address: 82 Bates Road, Arlington, MA 02474, USA.

          Representatives:

• quickgrowth@ixl-center.net (support)
• quickgrowth@ixl-center.net (legal)

• PURPOSE AND SCOPE

This agreement governs the use of the application “QuickGrowth,” a digital platform based on the LISC Digital Growth Accelerator Methodology. The User accepts these Terms and Conditions by creating an account or using the App.

• GLOSSARY

App, User, Content, Interactive Tools, Service, Account, User Data, etc.

• ACCEPTANCE AND CAPACITY

By clicking “I Accept,” a binding contract is concluded (eSIGN Act 2000, eIDAS 910/2014). If the User is acting on behalf of an entity, they guarantee sufficient authority.

• LICENSE OF USE

1. Scope: limited, revocable, personal, non-exclusive and non-transferable license to use
2. Restrictions: prohibited (i) reverse engineering, (ii) mass scraping, (iii) sublicensing, (iv) violating access controls, (v) use in sanctioned territories (OFAC).
3. Audits: IXL may verify usage with 10 days’ notice.

•  ACCOUNT REGISTRATION 

The user must provide accurate information and keep their credentials confidential. MFA is required for Enterprise Admin accounts. 

• FUNCTIONAL DESCRIPTION

Modules and subtools:

•   Business Assessment – Startup Maturity Scan, Competitive Gauge, Risk Heat map 
•   Improve Current Business – Cost to Serve Analyzer, Lean Canvas Tracker 
•   Drive Sales – Funnel Optimizer, Growth Loop Simulator 
•   Create New Offerings – Innovation Radar, MCB Matrix, Rapid Prototyping Board 
•  PLANS AND RATES

Freemium, Professional, and Enterprise. Prices in USD, billed monthly or annually. Refund policy: 15 days (does not apply if usage exceeds 5 days or reports are exported).

• INTELLECTUAL PROPERTY

All content, code, and the QuickGrowth Methodology are the property of IXL; protected by copyright law, the DMCA, and international treaties.

• CONFIDENTIALITY

5-year obligation from disclosure. Exceptions: public information, information received without a duty of confidentiality, or information required by law. 

• USER OBLIGATIONS

Comply with export control regulations, do not introduce malware, do not use for illegal purposes, or violate the rights of third parties.. 

•  WARRANTIES AND SLA

99.5% monthly availability SLA. Email support within 24 business hours.

• LIMITATION OF LIABILITY

IXL will not be liable for indirect damages; the aggregate total is limited to the fees paid in 12 months.

•  INDEMNITY

The User shall indemnify IXL for claims arising from its improper use.

• GLOBAL COMPLIANCE 

Compliance with GDPR, CPRA, LGPD, PIPEDA, APPI, POPIA, PIPL and other local regulations.

Regulation	Region/Country	Key compliance measures adopted by QuickGrowth
GDPR	European Union / EEA	Legal Basis Matrix 6(1) Rights Portal (30 days) DPIA and RoPA SCC 2021 + TIA for transfers
CPRA	California, EE. UU.	“Notice at Collection” banner “We do not sell data” (opt-out) button Correction and restriction rights NIST Framework for security
LGPD	Brazil	DPO-BR published Legal bases art. 7 RIPD aligned with DPIA ANPD clauses for transfers
PIPEDA	Canada	Accountability Principle Equivalent Safeguards Annex 1 Clear notice on hosting outside CA
APPI	Japan	Joint use notice Consent/contract for transfers art. 28
POPIA	South Africa	Responsible Party identified Impact Assessment § 57 for outgoing data “Reasonable” ISO 27001 controls
PIPL	Mainland China	Optional hosting in Beijing CAC model contract + security assessment Registered local representative
Additional local regulations	AU (APPs), MX (LFPDPPP), CO (Ley 1581), UK (UK GDPR), etc.	Specific privacy notices ARCO/FOIP mechanisms RNBD Registry (Colombia) PECR/Spam-Act for electronic marketing

• THIRD PARTY SERVICES

App may link to Stripe, Intercom, Auth0, etc. IXL does not control their policies.

• Necessary integrations

QuickGrowth utiliza proveedores externos (“terceros”) para funciones especializadas:

• Stripe → Payment processing and card tokenization
• Auth0 / Okta → Authentication and identity management.
• Intercom → Support chat and in-app messaging

• UPDATES
•  Policies of those providers

Each of these services has its own Terms of Service and Privacy Policies (written by the respective providers, not IXL Center).

• Lack of direct control by IXL: IXL Center does not design or manage the internal rules, security practices, or contractual changes of these third parties. It only enters into service-as-a-service (SaaS) agreements with them.
• Limited liability: If the user interacts with these modules (for example, by entering a card in the secure Stripe window or opening a chat with Intercom), they are subject to the third party’s terms and conditions , and any incidents or changes to their policies cannot be directly attributed to IXL.
• Transparency and diligence

While IXL does not control its policies, it does perform due diligence:

• Choose suppliers with certifications (PCI-DSS, SOC 2, ISO 27001).
• Sign data protection clauses (SCC, DPA).
• Publish an updated list of sub-processors and notify them 30 days in advance if they incorporate a new one.
• IXL will publish new versions; major changes will be notified 15 days in advance.

• User’s Duty

The user must read and accept the policies of each external service when they are displayed.

• DURATION AND TERMINATION

Valid if the User maintains an active account. IXL may suspend the account for serious breaches upon prior notice.

•  ASSIGNMENT

IXL may assign the contract to affiliates in the event of a merger or acquisition; the User must be notified.

•  NOTIFICATIONS

Via registered email or banner in App.

• LAW AND JURISDICTION

Laws of the State of Massachusetts, USA. AAA ICDR Arbitration in Boston (except mandatory consumer rules).

• FINAL CLAUSES 

Force majeure, divisibility, non-waiver, integrity of contract.

• Force majeure

It establishes that neither party will be liable for breach of contract when the cause is an unforeseeable, unavoidable event beyond its control (e., natural disasters, wars, massive internet failures, pandemics). Once the cause disappears, the affected party must resume its obligations.

• Divisibility (severability)

If a court declares any clause invalid or illegal, the remainder of the contract remains in effect. Rather than voiding the entire agreement, the defective portions are simply “severed” and replaced with valid provisions that reflect the original intent.

• No-waiver

A party’s failure to enforce or delay in exercising a right (for example, tolerating a delay in payment) does not mean that it waives that right or that it will no longer be able to enforce it in the future. Rights are only waived if expressly stated in writing.

• Integrity of the contract (entire agreement)

It confirms that the document and its annexes contain everything agreed between the parties and supersedes any previous negotiations, emails, or conversations. This prevents verbal promises or earlier drafts as part of the agreement.

End of Terms and Conditions.